Return Policy

Thank you for choosing AlHuda Modest Brand for your modest fashion needs. We strive to provide you with products of the highest quality and your satisfaction is our top priority. Please take a moment to read our Return Policy to understand the terms and conditions regarding returns.

  1. Return Eligibility:

We accept returns within 20 days from the date of delivery. To be eligible for a return, the item must be unused, unworn, and in the same condition as received. It must also be in its original packaging with all tags and labels intact. Items that have been damaged, altered, washed, or show signs of wear and tear may not be eligible for return.

  1. Initiation of Return:

To initiate a return, please follow these steps:

  • Contact our customer support team at info@alhudamodest.com or +971 56 928 6664 within 20 days of receiving your order.
  • Provide your order number, the item(s) you wish to return, and a brief explanation of the reason for the return.
  • Our customer support team will guide you through the return process and provide you with a return authorization, if applicable.
  1. Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method and retaining proof of postage for your records.

  1. Return Process:

Once your return is received and inspected, we will send you an email notification confirming the receipt of the returned item. If the returned item meets our return eligibility criteria, we will proceed with processing your return.

  1. Exchange Process:

If you wish to exchange an item for a different size, color, or style, please follow the return process mentioned above. After your return is processed, you will receive a store credit or gift card equivalent to the value of the returned item(s). You can then use this credit to place a new order for the desired item.

  1. Non-Returnable Items:

The following items are non-returnable:

  • Items marked as final sale.
  • Customized or personalized items.
  1. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We may request photos or other evidence to assess the situation and provide an appropriate solution.

  1. International Returns:

For international returns, please contact our customer support team for specific instructions. Customers are responsible for any customs duties, taxes, or fees associated with returning items from outside of the country

  1. Policy Changes:

AlHuda Modest Brand reserves the right to modify or update this Return Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our Return Policy, please contact our customer support team at +971 56 928 6664.

 

Thank you for choosing AlHuda Modest Brand.